# Contact Kallo

> Where to write about support, bugs, security, privacy and press, and how long each takes to answer.

Kallo is made by one person, so there is no phone queue and no ticket portal.
Email works, and it is read.

## Support

**[support@kallo.fit](mailto:support@kallo.fit)**

For anything about using Kallo: an estimate that came out wrong, a meal that
would not save, a question about your plan, a refund, or a feature you wish
existed. Written in English or Vietnamese — both are answered in the language
you wrote in.

Expect a reply within a couple of working days. If you are reporting something
broken, the two things that help most are what you typed and roughly when, so
the request can be found.

## In the app

Settings has a feedback form that attaches your app version and, if you choose,
a screenshot. That is the fastest route for a bug, because it arrives with the
context already attached. It goes to the same person as the support address.

## Security

**[minhkhoitdn@gmail.com](mailto:minhkhoitdn@gmail.com)**

Report suspected vulnerabilities privately here — not in a public issue,
discussion or pull request. Include what you observed, how to reproduce it, and
whether you want credit in the changelog after a fix ships.

The commitments, in full, are in
[SECURITY.md](https://github.com/VoMinhKhoii/nham/blob/main/SECURITY.md):
acknowledgement within 48 hours, triage and a severity assessment within five
working days, and a coordinated disclosure plan once a fix is ready.

## Privacy and your data

For access, correction, export or deletion requests, write to
[support@kallo.fit](mailto:support@kallo.fit). Most of it you can do yourself
without asking: [your data](https://kallo.fit/en/docs/account/your-data) explains how to export
everything Kallo holds and how to delete the account outright.

The data controller and the registered address are named in the
[privacy policy](https://kallo.fit/en/docs/legal/privacy).

## Developers and AI agents

[The API page](https://kallo.fit/en/docs/developers/api) covers authentication, errors and what is
safe to build on, and [Kallo for AI agents](https://kallo.fit/en/docs/developers/agents) covers when
Kallo is the right tool. If you want something the API does not do yet, the
support address is the right place to say so — there is no separate developer
queue, and there does not need to be one at this size.

## Press

Also [support@kallo.fit](mailto:support@kallo.fit). Say what you are writing and
by when.

## Where Kallo is

Kallo is operated from Ho Chi Minh City, Vietnam, by VÕ MINH KHÔI. It is
available worldwide and works for any cuisine you can describe in English or
Vietnamese.

## Related

- [About Kallo](https://kallo.fit/en/docs/company/about)
- [Your data](https://kallo.fit/en/docs/account/your-data)
- [Privacy policy](https://kallo.fit/en/docs/legal/privacy)

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_Source: [https://kallo.fit/en/docs/company/contact](https://kallo.fit/en/docs/company/contact) · Last updated: 2026-08-23 · Kallo docs index: [https://kallo.fit/llms.txt](https://kallo.fit/llms.txt)_